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 Privacy
Policy
Your privacy is important to us. We want you to feel comfortable
using The Dacho Group services. Because we gather certain
types of information about the users of The Dacho Group's
services, we feel you should fully understand what information
we gather and how we use that information. The Dacho Group
employees are required to familiarize themselves with
this privacy policy as a condition of their employment,
and any employee violating the policy is subject to disciplinary
action.
What
Information Does The Dacho Group Gather?
When you register for a The Dacho Group account, The Dacho
Group obtains contact information, such as your name,
address, and phone number, as well as payment information,
such as your credit card number. When you use The Dacho
Group's service, our systems record information about
your session, such as the dates and times of use, and
the specific Internet address assigned to you. The Dacho
Group also tracks requests you make for information on
The Dacho Group's products and services, and responses
you provide to The Dacho Group surveys. Finally, The Dacho
Group keeps records of your payment history and communications
you have with The Dacho Group's support team. Except in
extraordinary circumstances (when we receive a court order,
to protect the company's rights or property, or in emergencies
where someone's safety is at risk), The Dacho Group does
not keep track of what sites you visit when you are using
the service. |
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What
Does The Dacho Group Do With This Information?
The Dacho Group uses the information it gathers in order to
provide you with the best online experience possible. As you
might expect, contact information is used to contact you concerning
your account and our company. Payment information is used to
validate your identity and to bill you for the services and
products you order. Information on your online sessions is used
to allocate system resources and to ensure compliance with The
Dacho Group's Service Level Agreements (SLAs). Information on
your communications with The Dacho Group's support team is used
to address the issues raised by your communications. In addition,
The Dacho Group regularly sends out mailings regarding the operation
of its service and other goods and services that it believes
may be of interest to you. You may request that The Dacho Group
not send you mailings relating to other goods and services at
the URLs listed in this section or send an e-mail to privacy@dachogroup.com
The Dacho Group reserves the right, however, to send bulletins
and other important information regarding the service at its
discretion.
Does
The Dacho Group Share Subscriber Information With Third Parties?
The Dacho Group will not share or disclose information regarding
its subscribers except (i) when we receive legal process such
as a court order; (ii) when reasonably necessary to protect
the company's rights or property; or (iii) in emergencies where
someone's safety is at risk.
You should be aware, however, that any information that you
disclose in a public space such as a chat room, bulletin board,
or personal Web site, The Dacho Group's DNR domain registration
is freely available to anyone else visiting that space. The
Dacho Group cannot safeguard any personally identifiable information
you disclose in these locations, nor can it ensure that information
you voluntarily supply to third parties remains private. Please
review the privacy policies of third party sites you frequent
to ensure that your privacy preferences are respected.
Does
The Dacho Group Share Subscriber Information With Third Parties?
The Dacho Group will not share or disclose information regarding
its subscribers except (i) when we receive legal process such
as a court order; (ii) when reasonably necessary to protect
the company's rights or property; or (iii) in emergencies where
someone's safety is at risk.
You should be aware, however, that any information that you
disclose in a public space such as a chat room, bulletin board,
or personal Web site, The Dacho Group's DNR domain registration
is freely available to anyone else visiting that space. The
Dacho Group cannot safeguard any personally identifiable information
you disclose in these locations, nor can it ensure that information
you voluntarily supply to third parties remains private. Please
review the privacy policies of third party sites you frequent
to ensure that your privacy preferences are respected.
How
Can I Correct or Update the Information?
To request a copy of the contact The Dacho Group has on
your account, send an e-mail request toprivacy@dachogroup.com
You may correct that information as appropriate by returning
a message to the same address. Please keep in mind that under
The Dacho Group's Service Level Agreements (SLAs), subscribers
are required to provide The Dacho Group with current contact
and billing information. The Dacho Group may require a copy
of a government issued form of identification before disclosing
billing information or before making changes to the billing
or contact information on an account.
What
Happens to the Information if I Leave The Dacho Group?
If you ever leave The Dacho Group,
The Dacho Group will normally delete your personally identifiable
account information twelve months after the account is cancelled,
unless we are under a legal obligation to retain it. We preserve
account information for this short period of time in the event
you wish to reactivate your account and retain your previous
e-mail address. However, in the event of any accounting irregularities,
The Dacho Group reserves the right to retain your contact
and billing information as necessary to resolve the matter.
Changes
to This Policy and Questions About Privacy
The Dacho Group reserves the right to make changes to
this policy. Those changes will become effective 30 days after
notice of them is posted here. If you have any questions about
this privacy policy, please send them via e-mail to privacy@dachogroup.com
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